Frequently Asked Questions

 

What if I am not happy with my purchase once I get it?

British Music Industry Awards offer a full, no quibbles, no questions refund policy. Just let us know and arrange to have it shipped back to us in the same condition and your money will be back in your account in no time at all.

 

Do you use original products and artwork of the artist?

100% yes! Every  presentation uses the original CD released and recognised by the BPI (British Phonographic Industry) and the same original artwork from that album.

 

What is on the plaque?

Unlike most companies offering music memorabilia presentations like ours, all our plaques are made individually for each presentation. They include the artist’s name, the title of the album as well as the record company name. We have always believed it is hugely important to keep this feature just like the original presentation that ours are based on. Quite simply, British Music Industry Awards do not go in for corner cutting and mass production.

 

Does it come with a Certificate of Authenticity?

Yes it does. Every single presentation carries, attached to the reverse side, its very own Certificate of Authenticity. As well as this, the Gold British Flag on the front is hand made in original gold foil as a mark of excellence that British Music Industry Awards prides itself on. If it hasn’t got the Gold British Flag then it’s NOT a British Music Industry Award.

 

Can I have any disc made into a presentation?

Yes you can, within reason. Please contact us with your request and we will make it happen. There is no extra charge for this service, however, delivery will probably take a little longer as we will obviously need to source an original copy of the requested title. Also please note that on this occasion, the plaque will be a generic one carrying the British Music Industry Awards logo. It will still have its own Certificate of Authenticity.